Return & Refund Policy

At ARPITUM, we strive to deliver high-quality products and a smooth shopping experience.

๐Ÿ” Returns

We accept returns only in the following cases:

  • Product received is damaged or defective
  • Wrong product delivered

๐Ÿ“Œ To request a return, you must contact us within 48 hours of delivery with proper proof (images/videos).

โŒ Non-Returnable Items

  • Customized or personalized products are non-returnable and non-refundable
  • Items purchased on sale or special offers (if applicable)

    Since our products are customized, returns are not accepted unless:
    โ€ข The product is damaged
    โ€ข The wrong item is delivered

๐Ÿ’ฐ Refunds

  • Once your return is approved and product is received, the refund will be processed within 5โ€“7 business days
  • Refund will be credited to your original payment method

๐Ÿ”„ Replacement

  • In case of damaged/wrong product, we offer free replacement (subject to verification)

๐Ÿšš Shipping Charges

  • Return shipping will be covered by us only if the issue is from our side
  • Otherwise, customer may need to bear shipping cost

๐Ÿ“ฉ Contact Us

For any return/refund requests, contact us at:
arpitenterprises26@gmail.com